Privacy policy

Introduction

Greetlamp is committed to protecting your privacy and providing a secure online shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our online store.

Types of Personal Information Collected

To serve you better, we collect the following types of personal information during your interactions with our website:

• Name
• Mailing address
• Phone number
• Email address
• Payment and billing information
• IP address
• Browser and device information
• Cookies and tracking technologies to enhance your experience and analyze website usage

We do not collect sensitive personal information such as social security numbers, driver's license numbers, or details of your criminal background .

How Information is Used

The personal information we collect is used for the following purposes:

• Creating and maintaining your account with us
• Processing transactions and fulfilling orders
• Shipping your purchases
• Responding to customer service requests
• Communicating sales, promotions, and company policy updates
• Providing personalized advertisements and content
• Analyzing website usage and user engagement

Length of Time Personal Information is Stored

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We may also retain certain information to prevent fraud, enforce our terms and conditions, or to comply with regulatory requirements .

Information Sharing

We may disclose your personal information to third parties under the following circumstances:

• To service providers who help us operate our website and fulfill orders
• To payment processors for the purpose of processing payments
• When required by law or to protect our legal rights and interests

We work with these service providers to ensure they respect and protect your information .

Security

We implement reasonable administrative, physical, and electronic security measures to protect against the loss, misuse, and alteration of personal information. However, no transmission of data over the internet is completely secure, and we cannot guarantee the security of any information you transmit to us .

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights, please contact us using the information provided below .

Deletion of Personal Data

You have the right to request the deletion of your personal data at any time. We will process your request in accordance with applicable laws and regulations .

Access and Correction

You may request access to or correction of your personal information. We will handle your request in a reasonable timeframe, in accordance with applicable laws .

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please contact us immediately .

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We encourage you to review this policy periodically for any changes .

Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at:

Email: service@greetlamp.com